RoyalSpinia Casino Terms and Conditions

Welcome to RoyalSpinia Casino. These Terms and Conditions govern your use of our website at royalspinia.com and all services we provide. By registering an account, making a deposit, or accessing any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before using our services. If you do not agree with any provision set out below, you must not use our platform.

1. About the Operator

At Royal Spinia, we operate this website under the full legal name Tekuno Technologies SRL, registration number 3-102-921180, incorporated under the laws of Costa Rica, with a registered office at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Three Three Three Five.

Here at RoyalSpinia, we have appointed Prismalight Tech Ltd (registration number HE 473581), a company organised under the laws of Cyprus and registered at Souliou, 18, 2018, Strovolos, Nicosia, Cyprus, to act as our authorised payment agent. This entity facilitates all payment transactions on our behalf.

Our Royal Spinia platform is licensed and regulated by the Tobique Gaming Commission under Online Gaming License number 0000061. We are fully committed to operating in compliance with all applicable regulatory requirements.

2. Eligibility and Account Registration

To use our services at RoyalSpinia Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any country where online gambling is prohibited by law.
• You must be acting on your own behalf and not as an agent for any third party.
• You must not have a history of problem gambling or be subject to self-exclusion on any gambling platform.
• You may only hold one account with us — multiple accounts are strictly prohibited.

When registering at Royal Spinia Casino, you are required to provide accurate, complete, and current personal information. We reserve the right to suspend or terminate any account where we have reason to believe that information provided is false, misleading, or outdated.

3. Know Your Customer (KYC) and Verification

We are required by law and our licensing obligations to verify the identity of all players at RoyalSpinia. Before processing any withdrawal request, we will ask you to complete our KYC verification process by submitting:

• A valid government-issued photo identification (passport, national ID card, or driving licence)
• Proof of address dated within the last three months (utility bill or bank statement)
• Proof of payment method used for deposits
• Any additional documentation we deem necessary to comply with anti-money laundering regulations

At RoyalSpinia Casino, we aim to process KYC documents within 24 hours of submission. Withdrawal requests will not be processed until verification is successfully completed. We reserve the right to request updated documentation at any time during your account lifespan.

4. Deposits and Withdrawals

4.1 Deposits

We accept the following payment methods at our Royal Spinia platform: Visa, Mastercard, Skrill, Neteller, Revolut, Paysafecard, Bitcoin, Ethereum, Litecoin, Ripple, and bank transfer. We support multiple currencies including EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC, and other cryptocurrencies. Our minimum deposit amount is €20.

4.2 Withdrawals

At RoyalSpinia, we process withdrawal requests within up to 24 hours after successful KYC verification. Standard cash-out times take up to 3 business days depending on your chosen payment method. Our minimum withdrawal amount is €50.

If your total winnings exceed €10,000, we reserve the right to pay them out in monthly instalments of up to €10,000 until the full amount has been transferred. This policy ensures our continued operational stability and is applied at our reasonable discretion.

5. Bonuses and Promotions

We offer a range of bonuses and promotions to both new and existing players at Royal Spinia Casino. All bonuses are subject to specific terms, wagering requirements, and validity periods. By claiming any bonus, you agree to the associated conditions.

5.1 Welcome Bonus

Our welcome package at RoyalSpinia offers new players up to €1,500 plus 150 Free Spins. The minimum qualifying deposit is €15. Free Spins are credited at 50 per day over 5 days following your first deposit. Free Spin winnings are capped at €50, and all bonus funds are subject to wagering requirements before withdrawal.

5.2 Loyalty Programme

We operate a multi-tier loyalty programme at Royal Spinia with four main levels — Bronze, Silver, Gold, and Platinum. As you progress through our ranks, you unlock greater benefits including cashback, rakeback, weekly reload bonuses, VIP manager access, priority withdrawals, and exclusive tournaments. Rank reduction applies to Gold 2 and above following 30 days of inactivity.

5.3 General Bonus Rules

• Bonuses must be used within their stated validity period.
• We do not permit the use of bonus funds for betting on certain game categories unless explicitly stated.
• We reserve the right to withdraw any bonus offer or amend its terms at any time without prior notice.
• Abuse of bonus systems, including collusion or the use of multiple accounts, will result in immediate account suspension.

6. Responsible Gambling

We at RoyalSpinia Casino are deeply committed to promoting responsible gambling. We provide players with tools to manage their gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team immediately.

We support access to independent organisations that offer guidance and assistance for gambling-related issues. Our platform is strictly for adult entertainment — we do not permit access to minors under any circumstances.

7. Prohibited Activities

When using our Royal Spinia services, you agree not to engage in any of the following:

• Fraudulent activity, including the use of stolen payment methods or false identity documents
• Collusion with other players or manipulation of game outcomes
• Use of automated software, bots, or any technology designed to gain an unfair advantage
• Money laundering or any activity that violates applicable financial regulations
• Creating multiple accounts to exploit bonus offers
• Chargebacks or reversal of legitimate transactions

We reserve the right to immediately suspend or permanently close any account involved in prohibited activities and to withhold any associated funds pending investigation.

8. Intellectual Property

All content available on our RoyalSpinia Casino website — including but not limited to software, graphics, logos, text, game interfaces, and audiovisual elements — is the exclusive intellectual property of Tekuno Technologies SRL or our licensed partners. You may not reproduce, copy, distribute, or exploit any part of our platform without our express written consent.

9. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure our platform operates without interruption, we cannot guarantee uninterrupted or error-free access to Royal Spinia Casino. We are not liable for any losses arising from technical failures, third-party service disruptions, or circumstances beyond our reasonable control.

Our total liability to you in connection with any claim arising from your use of our services shall not exceed the total amount deposited by you in the 12 months preceding the claim.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify registered players of significant changes via email or an on-site notification. Your continued use of our RoyalSpinia platform following any such changes constitutes your acceptance of the updated terms.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of our services shall be subject to the jurisdiction specified in our licensing framework under the Tobique Gaming Commission.

11. Contact Us

If you have any questions regarding these Terms and Conditions or any aspect of our services, our support team is available 24/7. You can reach us via live chat directly on our website or by emailing us at support@royalspinia.com. We are here to assist you and ensure your experience at RoyalSpinia Casino is both enjoyable and fully compliant with our stated policies.